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Privacy Policy

Last updated: February 2026

1. Introduction

IVDR.net is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data.

2. Data Controller

IVDR.net is the data controller responsible for your personal data. For any privacy-related inquiries, please contact us through our Contact Page.

3. Data We Collect

We collect the following types of personal data:

  • Account Information: Name, email address, company name when you make a purchase or subscribe
  • Order Information: Purchase history, billing details, order preferences
  • Contact Information: Data you provide when contacting us through forms
  • Technical Data: IP address, browser type, device information, cookies
  • Usage Data: Pages visited, time spent, navigation patterns

4. Legal Basis for Processing

We process your data based on:

  • Contract Performance: To fulfill orders and provide purchased products
  • Legitimate Interests: To improve our services and communicate with you
  • Consent: For marketing communications and newsletter subscriptions
  • Legal Obligations: To comply with applicable laws and regulations

5. How We Use Your Data

Your personal data is used to:

  • Process and deliver your orders
  • Send order confirmations and download links
  • Provide customer support
  • Send newsletters and updates (with your consent)
  • Improve our website and products
  • Comply with legal requirements

6. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Hosting, payment processing, and email services
  • Legal Requirements: When required by law or legal process

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, typically:

  • Account data: Duration of your account plus 5 years
  • Order data: 7 years for tax and legal purposes
  • Marketing data: Until you unsubscribe

8. Your GDPR Rights

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request limitation of processing
  • Portability: Receive your data in a portable format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent for marketing at any time

To exercise these rights, contact us through our Contact Page.

9. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through our cookie consent banner or your browser settings. Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand site usage
  • Preference Cookies: Remember your settings

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls.

11. International Transfers

Your data may be processed in countries outside the EEA. In such cases, we ensure appropriate safeguards are in place as required by GDPR.

12. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or email notification.

13. Complaints

If you have concerns about our data practices, please contact us first. You also have the right to lodge a complaint with your local data protection authority.